Mark is a partner in McKinsey’s global Technology, Media & Telecommunications Practice based in San Francisco. He serves leading institutions across North America, Asia, and Europe predominantly in the telecom and high-tech sectors with a focus on fostering transformative growth.
Mark has extensive experience collaborating with executives to unlock transformative growth both organically and inorganically. To enable this, he brings an end-to-end perspective across the value chain combined with deep go-to-market and M&A expertise. Informed by this, he leads the firm’s work on facilitating revenue growth for B2B companies in tech, media, and telecom in North America.
Examples of Mark’s recent client work include the following:
- helping lead a revenue acceleration program for a major global high-tech company
- delivering a comprehensive sales transformation for a top B2B international telecom operator
- leading a company-wide transformation at a North American telecom operator to unlock step-change improvements in customer experience, profit, and efficiency
- building a new data platform to enable faster, more effective AI-powered campaigns for a North American B2B telecom operator
- deploying advanced analytics at a leading telecom operator to enable granular segmentation and targeting of B2B customers, complemented by a shift to an agile campaign model
- leading a large-scale M&A program for a top global tech company
- conducting commercial due diligence on a target for a global private equity fund
- defining the comprehensive transformation plan for a leading global satellite operator
- assisting in the design of the IoT strategy for a North American telecom operator looking to catalyze growth
Mark has over a decade of experience working with companies across Europe, Africa, South America, North America, and Australasia.